You can download and read our Notice of Privacy Practices in the link below:
Our office is open 8:00 am to 5:00 pm Monday thru Friday. Patient visits are between 8:30 am and 4:00 pm. Office hours are by appointment only. To schedule, please call us at, 252-413-0036. If you wish to cancel an appointment, please give us a day’s notice in order to allow another patient to utilize your allotted time. Our staff will do the utmost to prevent delays and expedite your office visit. However, please understand that emergencies do occur and we may have to reschedule your appointment. In that event, we will notify you as soon as possible because we recognize that your time is valuable.
For after-hours emergencies, please dial 413-0036. Your call will be answered by the paging service and the surgeon on-call will be notified. For life-threatening emergencies, please call 911 or your local emergency authorities.
Outpatient surgeries are performed at ECUHealth Medical Center and the ECUHealth Surgicenter. If your surgery requires an extended stay, it will be performed at ECUHealth Medical Center. For additional information about the facilities and directions, please call the Medical Center at 847-4100 or the SurgiCenter at 847-7700.
Our fees are based on customary charges consistent with the high level of care provided by CBOS. Those patients who undergo surgery can receive a surgical cost analysis upon request. We will submit all insurance claims to the appropriate carrier. Depending on your policy, you will be responsible for the remaining balances after your insurance company processes your claims, as well as all the applicable co-pays and deductibles. Please note, we reserve the right to charge a fee of up to $75 for appointments not cancelled within 24 hours. Should you find difficulties with any aspect of the fee arrangements, please call us and our patient representative will be glad to assist you.
Carolina Breast is pleased to provide secure online access to health records for patients who are enrolled. It is the ultimate coordinated care solution, providing our patients with the tools and resources needed to easily manage their health information – including secure online access to medical records and a safe portal for sharing information with family and friends. To access the portal, click on link below
For your first visit, please arrive 15 minutes prior to your scheduled appointment so that our staff may collect medical and appropriate personal data. Please bring a list of all your current medical conditions, medications and insurance cards. To help expedite your visit, please complete the medical questionnaire prior to your arrival to our office. - For patients who are coming to CBOS for the first time, please complete the
Health History New Patient in the link below:
Please arrive 15 minutes before your scheduled follow-up visit so that our staff can collect any new medical history since your last visit. To help expedite the visit, click the link to download the Health History Update Form provided in link below
Carolina Breast & Oncologic Surgery complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Carolina Breast & Oncologic Surgery does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Carolina Breast & Oncologic Surgery:
• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
○ Qualified sign language interpreters
○ Written information in other formats (large print, audio, accessible electronic formats, other formats). Please see our Language Policy at Carolina Breast in the link below.
• Provides free language services to people whose primary language is not English, such as:
○ Qualified interpreters
○ Information written in other language.
If you need these services, contact the Office Manager.
If you believe that Carolina Breast & Oncologic Surgery has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.